Legal notice

Legal information about the site

The website accessible at https: // www. maslumen.com is published by the SCEA Mas Lumen. The website and all rights are the property of SCEA Mas Lumen. Any reproduction, even partial, is subject to the prior authorization of the owner. However, by exception, the simple links of the hypertext type to the site are allowed without specific request.

Name: SCEA Mas Lumen. Registered office: 21 rue de l'Argenterie, 34320 Gabian. E-mail: contact@maslumen.com. Website: https://www.maslumen.com - Registration number RCS: 841 078 280 Béziers - VAT number: FR 42841078280 - Legal representative: Pascal Perret.
Website hosting: 1&1-IONOS Internet SARL - 7, place de la Gare BP 70109 57200 Sarreguemines Cedex - 0970 808 911 - infos@ionos.fr
Publication director : Pascal Perret.

Protection of minors

In accordance with Article L.3342-1 of the Public Health Code which stipulates that the sale of alcohol to minors under eighteen (18) years is prohibited, the buyer undertakes, by completing the order form, to be eighteen years old at the date of the order.

Alcohol abuse

Alcohol abuse is dangerous for your health. Know how to consume and enjoy in moderation.

File Protection - Intellectual Property Rights

In accordance with the provisions of Law No. 98-536 of 1 July 1998, transposing Directive 96/9 /CE of 11 March 1996 on the legal protection of databases, SCEA Mas Lumen is the author and owner of the databases that make up this site. All data contained on this site (text, images, graphics, logos, icons, information content ...), except explicit reference to a copyright of a third party, its exclusive design and clean, protected by rights authorship as a work of the mind. Any use, unauthorized partial or total reproduction will be continued.

General Conditions of Sale

If you have any questions, please contact email customer service

Acceptance of these general conditions of sale

These conditions apply to the sale of products by the SCEA Mas Lumen on its shop accessible by Internet and email. By placing an order on our website, the buyer can take note of the present "General Conditions of Sale" (hereinafter referred to as GCS) available in the procedure of purchase of the website Maslumen.com and will have to accept them, by checking the box provided for this purpose, before confirming his order. Consequently, the fact of placing an order implies the buyer's full and unreserved acceptance of these Terms, excluding all other documents such as prospectuses, press, catalogs or e-mailing, issued by the seller and which have only an indicative value. The fact that the seller does not avail himself at a given moment of any of the provisions herein can not be interpreted as a waiver of any of the said conditions at a later date. Our offers are exclusively reserved for major and capable clientele. If you are a professional, and in order to respect the legislation in force, thank you to report it to us so that we establish a SAD (Simplified Accompanying Document) that will accompany the merchandise.

The GCS can be modified at the initiative of the SCEA Mas Lumen with 7 days notice. The amended terms and conditions are then applicable to any transaction recorded on the website 7 days after the first version of the amended GCS has been posted online.

Proof

The data recorded by the site constitutes the proof of all the orders.

Data Protection Charter

Processing Manager

In accordance with the General Data Protection Regulation nº 2016/679 of April 27, 2016 (hereinafter "GDPR"), we inform you that the personal data that you communicate to us at the time the placing of the order on our website www.maslumen.com as well as the data indicated in the context of our commercial relationship and / or the delivery of products acquired through the website will be processed in a file whose responsible is the SCEA Mas Lumen registered in the trade and companies register of Béziers under the number RCS 841 078 280 whose registered office is at 21, rue de l'Argenterie - 34320 Gabian. E-mail: contact@maslumen.com

Purpose

The purpose of the processing of personal data is the marketing of products offered on the website, including Customer Service, the management of orders, payments and billing, the management of responses to questions and requests for information, delivery of products to customers, as well as claims management, loyalty program and sales promotion.

The treatment will also have the purpose of developing statistics and profiling in order to predict elements concerning personal preferences in order to offer personalized advice and improve our products and services.

The data we ask you in the purchase procedure and in the forms available on the website are mandatory if they include an asterisk and optional if it is not. Therefore, it is possible that in case of omission of a mandatory data we can not provide you with the requested services or respond to your requests. We ask you to notify us immediately of any changes to your data so that the information in our files is updated at any time and does not contain any errors. In addition, you express that the information and data provided are accurate, valid and true.

You must give us your express and unequivocal consent, accepting the box provided for this purpose in the purchase procedure, so that your data are processed by our company for the purpose of sending you commercial offers (including electronic newsletters) on the products we market and on the activities and services carried out by our company. By checking this box, you also agree that your data is processed to perform segmentation and / or profiling for promotional and advertising purposes that will be tailored to your customer benefit from the services of our company.

Legal basis

This processing is necessary for the performance of our respective contractual obligations during purchases made on the website and / or made with your consent. With regard to statistics and profiling, the legal basis is our legitimate interest in improving our products and services.

Recipients and Transfers

Our company will never disclose your data to other third parties without first obtaining your express and unambiguous consent, except to fulfill our legal and regulatory obligations and to the legal officers and departmental officers responsible for collecting our debts.

Payments are made by credit card. Payments are made via the secure STRIPE system that uses the SSL (Secure Socket Layer) protocol, ensuring that the information transmitted is encrypted by software and that no third party can read it during transport on the network. The site maslumen has in no case access to these coordinates.

In the event that you have communicated your banking information (card number, expiry date and cryptogram) to acquire the products of the website, we inform you that these data will never be in our possession since bank transactions are processed directly and securely by our payment partners. More specifically, they will be communicated directly to the payment platform STRIPE which saves them, in a secure way, on its servers. In order to exercise your rights in relation to this data, you will have to go directly to this provider in accordance with its data protection charter. The communication of this data is essential to the provision of the card payment service.

Shelf life of your data

Your personal data will be kept for 10 years for any order placed, 3 years from the last order or consultation of the site for personal data and 6 months for data stored in the user terminal. Our company reserves the right to keep your personal data as long as necessary to fulfill these legal or regulatory obligations or to respond to an injunction to do so from an authority.

Your rights

at any time you can exercise the following rights:

  • Withdraw your consent at any time;

  • Access your personal data;

  • Correct your erroneous or incomplete data;

  • Request the deletion of your data when, among other things, they are no longer necessary for the purpose for which they were collected;

You will be able to exercise your rights in the following way, by indicating your name, first name, telephone number and a photocopy of your identity document:

Send a written letter to SCEA Mas Lumen, 21 rue de l'Argenterie - 34320 Gabian or send an e-mail to: contact@maslumen.com

In addition, you can submit a complaint to the Commission Nationale Informatique et Libertés www.cnil.fr if you consider that we do not respect your rights provided by the regulation on the protection of personal data.

Treatment security

We inform you that our company will treat your personal data at any time confidentially and has put in place technical and organizational measures appropriate to the nature of the data processed and the risks to which they are exposed. to ensure the security of your data, including protection against unauthorized or unlawful processing and loss, destruction or accidental disruption.

During a visit, the site may automatically generate information stored in the user's terminal of the service to ensure better orientation based on the user's past preferences and for a more user-friendly navigation. The generated data do not allow personal identification. Any user of the service can oppose it by appropriately configuring his computer.

Order

The pictures, as well as the appreciations on the products are given only as an indication and have no contractual value. A difference in color or presentation of the bottles may result in particular from the quality of the photos or their date.

The order becomes definitive after confirmation of the acceptance of the order by email confirmation. Any discount to the carrier is conditioned by the prior payment and full payment of the goods ordered.

Price

For all the so-called "Deliverables" wines, the prices are indicated in Euros (€) VAT included (VAT amount 20%). Any change in the VAT rate will, unless otherwise stated, be reflected in the public price as soon as it enters into force.

Promotion

Discounts and promotions are not cumulative and limited to once per household (same name, same address).

Promotional codes are not cumulative: only one code can be used per transaction.

Shipping, mode and delivery time

Shipping costs vary depending on the type of transport and the place of delivery. For orders outside of Andorra, Luxembourg and Metropolitan France outside Monaco we will send you a quote tailored to the weight of your order, the carrier selected and the place of delivery (country or DOM / TOM).

SHIPPING COSTS for Andorra, Luxembourg and Metropolitan France excluding Monaco: free

Modes and delivery times

Delivery times are indicative.

Delivery time overruns can not give rise to damages, deductions or cancellation of orders in progress. However, if one month after the customer's written complaint, the goods have still not been delivered, the sale can then be solved at the initiative of one or other of the parties. The customer will obtain restitution of his payment to the exclusion of any other indemnity or damages, at the latest in a period of one month. In any event, timely delivery can only occur if the customer has provided the seller with accurate information about the recipient's details. In case of error, the SCEA Mas Lumen can not be held responsible for the impossibility to deliver the goods in place and time. The goods always travel at the risk of the recipient. On receipt of the goods, it is the recipient's responsibility to check the condition of the goods at the reception and make any necessary findings in case of breakage, defects or missing, by expressing its reservations on the delivery note, and within 48 hours after receipt of the goods, by registered letter with acknowledgment of receipt to the carrier, including a copy to the seller, in order to preserve his rights

Payment

Faculty of withdrawal

In application of Article L. 121-16 of the Consumer Code, the customer has a period of fourteen clear days from the delivery of his order to return products no in their original packaging, for exchange or refund, without penalty, with the exception of return costs. The customer must in any case inform the sales department in writing (e-mail, letter) of its decision before returning the goods. As an exception, these provisions will not apply to orders for products that are subject to personalization or specific request from the customer when ordering (special formats, personalized packaging, etc.).

Contract resolution

In case of default of payment by the customer on the agreed due date and one month after a formal notice remained unsuccessful, the sale will be resolved by right if it seems good to the seller, with refund of installments paid by the buyer, and the possibility for the seller to apply for interim relief, the return of products already delivered if necessary, without prejudice to other damages. In the event of recovery by litigation, it will give rise to a fixed compensation amounting to 15% of the amount of the order.

Seller's liability

All products supplied by the SCEA Mas Lumen benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. Any apparent defect must be the subject of a written claim within eight days from the receipt of the products, with proof under penalty of foreclosure. In case of non-compliance of a product sold with the order, it may be returned after complaint validated by the seller. In both cases, the seller will either exchange it or refund it at the purchase price. All claims, requests for exchange or refund must be made by post to the address of the SCEA Mas Lumen specified above within 8 days of delivery. The guarantee of hidden defects applies under the terms and conditions laid down by law. The guarantee of hidden defects does not cover any fortuitous case and in particular any degradation of the product due to the conditions of transport and the conditions of inappropriate conservation of the product (temperature, humidity, exposure to the light)

It is up to the buyer to provoke, if necessary, the advice of the seller to ensure a good conservation of the product ordered. The seller takes no warranty of this kind.

Liability in case of website failure or suspension of service

The SCEA Mas Lumen declines any responsibility resulting from the interruption of the access to the Internet site, and / or any dysfunction or technical failures whatever they are, and whatever their duration or their frequency. It is reminded that any user can contact the order service by email or by post.

Applicable Law and Jurisdiction

These Terms are subject to the application of French law, The provisions of the Vienna Convention of 11 April 1980 are not applicable to deliveries abroad.

Alcohol abuse is dangerous for your health. to consume with moderation.